Real-Time Operations Monitoring Lead

A leading fintech company in Jakarta is looking for a Real Time Operations Monitoring Team Leader to supervise daily operations. The role involves managing a monitoring team, ensuring adherence to SLAs, and enhancing performance through coaching and reports. Ideal candidates should have a D3 degree, two years of experience in contact centers, and strong communication skills. The company offers an opportunity to lead initiatives in a dynamic work environment. #J-18808-Ljbffr