Client Relations and Account Manager

We’re Hiring: Client Relations & Account Manager at Blüm

Blüm is an ABA data-taking application designed to support therapy centers and practitioners in delivering quality services. We are looking for a proactive and confident individual to manage client acquisition, onboarding, and relationship management.

What You’ll Do

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⁠Contact and follow up with prospects who show interest in Blüm •⁠

⁠⁠Conduct product demos and understand client needs •⁠

⁠Set up free trial accounts and guide clients through onboarding •⁠

⁠⁠Deliver initial training sessions (1–4 sessions) and create step-by-step training videos when needed •⁠

⁠⁠Prepare proposals and cooperation agreements •⁠

⁠⁠Follow up and maintain relationships with existing client companies •⁠

⁠⁠Identify client needs and concerns and coordinate solutions with the Blüm team •⁠

⁠⁠Represent Blüm at conferences and manage booth activities •⁠

⁠⁠Coordinate sending of hampers or merchandise for national and international clients

What We’re Looking For

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⁠Strong communication and presentation skills in both Bahasa Indonesia and English •⁠

⁠⁠Confident in conducting demos and trainings •⁠

⁠⁠Detail-oriented in handling proposals and documentation •⁠

⁠⁠Proactive, solution-driven, and relationship-focused •⁠

⁠⁠Experience in marketing, sales, SaaS, or client relations is a plus

If you enjoy building relationships, presenting solutions, and being the bridge between clients and product teams, we’d love to hear from you.