Sales Service (Biomedical/Electromedical Engineering) - Surabaya

Job Requirements Diploma or Bachelor’s Degree in Biomedical Engineering, Electrical Engineering, or other related technical fields Prior experience or interest in medical devices/aesthetic devices is a plus Strong communication and persuasion skills, with the ability to explain technical topics in a simple, clear manner Fun, cheerful, and approachable personality – you’ll be working closely with doctors and clinic staff Able to work on-the-go and collaborate across departments Fast learner with a willingness to understand product specs and service offerings

Job Responsibilities Maintaining professional and positive relationships with clinic owners, doctors, and key stakeholders Acting as a branding ambassador for idsMED’s after-sales service: friendly, professional, and solutions-driven Offering and explaining Contract Service programs to clients, including benefits, coverage, and pricing Coordinating with the technical and sales team to ensure smooth and timely service delivery Gathering customer feedback and creating follow-up reports Actively engaging in after-sales programs such as free check-ups, Inspector tool deployment, and clinic loyalty initiatives Contributing to service revenue growth through effective communication and value-driven selling