Head of Security

About the Role

As Head of Security (Operations), you will be responsible for ensuring that Rukita properties are safe, secure, and well-managed, maintaining a zero-incident environment while supporting a welcoming, hospitality-driven experience for all tenants and owners. You will lead the overall security operation day-to-day across all properties, ensuring responsiveness and proactive prevention of any potential safety or security risks.

Key Responsibilities Develop and oversee all on-ground security operations to align with Rukita company objectives and operational realities. Lead, manage, and coach the property-level security team for in-house or outsourced across all properties. Build and maintain relationships with local authorities, and emergency services. Implement and regularly update Standard Operating Procedures (SOPs) for safety, emergency response, and tenant security. Conduct security audits, inspections, and training across properties to ensure compliance and readiness. Manage vendor partnerships (security agencies, outsource) to ensure performance and cost efficiency - if any. Act as the primary escalation point for any security-related incidents, investigations, and emergency responses. Ensure all incidents are properly documented, analyzed, and followed up with preventive actions. Lead the emergency preparedness plan (fire, natural disaster, health, or other emergencies). Promote a

hospitality-driven security culture,

ensuring guards and staff are trained to handle tenants respectfully and professionally. Handle sensitive situations tactfully, maintaining discretion and trust.

Requirements Minimum 8–10 years of experience in security management, preferably from hospitality, property management, or facility operations. Proven experience leading multi-site security operations, experience with handle blue collar workers is a plus, prior experience working with or managing third-party security vendors is a plus. Strong Hands-on leadership and decision-making capabilities. Excellent understanding of local regulations and best practices in safety and security. Strong communication and stakeholder management skills. Ability to work under pressure, with integrity, empathy, and professionalism.