Claims Analyst (Health Insurance) - Jakarta

Claims Analyst (Health Insurance) - Jakarta Allianz Partners, a global leader in assistance and insurance, and grow your career in a team that values high standards, clear processes, and continuous learning. As a Claims Analyst (Health Insurance), you’ll work with a supportive, experienced claims team that follows global best practices—giving you structured training, proven tools, and real opportunities to develop. You’ll manage health insurance claims end-to-end, liaising with hospitals and doctors to deliver fair, compliant outcomes while maintaining integrity and confidentiality.

Note:

You will be employed by and on the payroll of PT Asuransi Central Asia, working full‑time with Allianz Partners’ team.

What You’ll Do

Review and process medical claims per policy, procedures, and regulations

Check, track, file, and verify completeness of claim documents, records and reports

Assess medical expenses and evidence; recommend approvals, rejections, or adjustments based on medical and financial considerations

Coordinate with hospitals, doctors, and related parties to gather information

Respond to client inquiries and collaborate with other departments for prompt resolution

Identify potential fraud or discrepancies and take appropriate action; collaborate with Risk Management to mitigate processing risks

Implement and maintain quality control measures; support team productivity/service standards

What You’ll Bring

Bachelor’s in Medical, Paramedical, Insurance, Business, or related fields preferred; may be waived with proven medical claims experience

1–2 years’ customer‑focused experience (clinical/paramedical, TPA/insurance) preferred; fresh graduates with relevant internships/projects considered

Proficient in Microsoft Office; comfortable learning claims management systems and data tools

Working knowledge of insurance policies, claims procedures, and regulations is a plus; willingness to learn is essential

Strong analytical and problem‑solving skills; high accuracy, attention to detail; uphold integrity and confidentiality

Clear written and verbal communication; able to work independently and in a team; hybrid option may be available based on business needs

Location Mal Ambasador, Jl. Prof. Dr. Satrio, Sub-district Karet Kuningan, District Setiabudi, South Jakarta, Special Capital Region of Jakarta, 12920

What Success Looks Like

Timely, well-documented claim decisions with clear communication

Smooth collaboration with providers, partners, and internal teams

Reliable reserve management and clean case data with minimal rework

Why Join Allianz Partners

Work with a trusted global brand and gain regional case exposure

Structured training, mentorship, and clear career growth pathways

Supportive team culture focused on collaboration and continuous improvement

If you’re excited but unsure if you meet every requirement, apply anyway—we value potential, transferable skills, and a growth mindset.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

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