Experiences Market Lead – Hospitality & Supply Growth

Upwork has partnered with a leading online marketplace specializing in short-term homestays and unique travel experiences. Acting as a trusted broker, the company earns commissions from every booking made through its platform. The client is currently seeking an

Experiences Market Lead.

In this role you will own the health, quality, and growth of hospitality supply in Indonesia. You will manage professional host accounts, acquire high-quality new supply, and act as the in-market expert for your assigned region. This role blends strategic market development with hands-on account management, quality improvement, and cross-functional collaboration. Experiences are unique, in-person or online activities designed and led by local experts, offering travelers authentic, hands-on immersion into a destination’s culture, cuisine, or adventure. Unlike traditional tours, these activities range from cooking classes and guided workshops to, hiking, and, social impact activities. Job Description Manage partner relationships with Professional Host accounts in assigned geography Meet and exceed sales goals for top-tier accounts Develop and implement strategies to optimize Professional Host performance Educate clients on product changes and provide technical support Conduct regular business reviews and optimization calls with partners Analyze market data to identify strategic opportunities and improve supply quality Prospect and onboard new, high-quality supply in assigned area Represent Airbnb at industry conferences and external meetings Collaborate cross-functionally to address operational challenges and ensure market success

Qualifications 8+ years of experience in sales, account management, and partner support; hospitality/travel industry experience is a plus Proven track record of delivering sales growth and effectively managing a leads pipeline Excellent communication, presentation, and quantitative skills Proficiency in CRM software (Salesforce experience is a plus) Strong time management skills with ability to adapt to changing priorities and deadlines Experience working cross-functionally in ambiguous environments Passion for Airbnb and the sharing economy; being an Airbnb host is advantageous Ability to travel to assigned markets Fluency in Bahasa Indonesia and English

Additional Information Long term ongoing engagement 40 hours weekly