Customer Expert Telesales (Experienced) - Surakarta

General Qualifications: • Minimum education background D3 of any major (fresh graduate are welcome), or senior high school (must have experience in sales/marketing) • Have experience as sales, marketing, digital marketing, account officer, business development, or related fields for at least 6 months • Good communication in Bahasa (having good English oral proficiency will be a plus) (at least B1 EFSET Standard) • Having a good written communication • Willing to work on-site from Teleperformance Surakarta • Ability and confidence to handle out-bond calls, chat, and e-mails • Flexibility to work in a shifting and working hours schedule

Responsibilities: • Effectively support sellers on the E-Commerce platform, ensuring their business growth through operational excellence, marketing strategy, and sales execution through Outbound Call & Chat. • Build and maintain strong relationships with key clients, serving as their primary point of contact, addressing their needs, and providing solutions. • Monitor seller performance and identify opportunities for growth. • Understand clients’ business goals and challenges to offer tailored advice and solutions as well as set and achieve their revenue targets through effective E-commerce strategies. • Use of strong selling, influencing skills, able to convince sellers by verbal and written communication skills to join E-commerce's promotional campaigns.