Research Manager

Research Manager, Qualitative

Location Jakarta, Jl. Prof. Dr Satrio Indonesia

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply.

Job Details Kantar-Insights Division South Jakarta, Indonesia

The primary responsibility is to lead accounts on a day to day basis and effectively contribute to the efficiency of the business unit. The role contributes to the business success by leading a high‑performance team to deliver great work. They are also responsible for crafting meaningful impact on our client’s businesses and for acting as a key interface between the organisation and our clients.

Kantar is the world’s leading evidence‑based insights and consulting company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks, our innovative analytics and technology, we help our clients understand people and inspire growth.

Key Outcomes

Independently maintain client relationship (which will reflect in good client feedback score).

Lead projects – give direction to juniors with less supervision from seniors, make decision/suggestion to run the projects, create report and presentation.

Ensure a good quality of research materials.

Develop in‑depth knowledge and understanding of your clients and their business in all interactions with clients.

Be a brilliant communicator that is able to articulate insights (both in writing and in‑person/presentation) to provide clients with outcomes that meet or exceed expectations.

Lead or supervise daily communication with clients.

Develop positive relationships with clients to the extent they actively seek your opinions, information and advice.

Mentor and develop team members through constructive feedback to identify areas of strength, and areas required for improvement.

Key Capabilities

With at least 6 years of proven experience in a market research agency or research projects, with great exposure in qualitative studies.

Excellent verbal and written communication skills – write and deliver presentations that are engaging and insightful.

Good research knowledge – know and can decide the best methods, make research design, create insights with strong analytical skills and qualitative research background to understand complex methodological concepts.

Join Us At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. This approach helps to ensure we are market competitive and also to support a pay‑for‑performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Equal Opportunities Kantar is an equal opportunities provider. We welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Location Jakarta, Jl. Prof. Dr Satrio Indonesia

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