Guest Relations Executive - Food and Beverage

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means \"beautiful hill\". About The Role The Guest Relations Executive is the first person to interact with guests in our restaurants. This role is designed to ensure that each guest receives the highest level of hospitality and exceptional service. The role will report directly to the Restaurant Manager What You Will Do Welcome guests and provide exceptional service during their dining experience while collaborating with a team of servers. Manage the reception desk and review the reservations book. Respond to all inquiries for restaurant reservations. Ensure cleanliness of each section of the dining rooms, make necessary improvements, and check each table before opening to ensure it is properly set. Develop a complete working knowledge of the menus, menu ingredients and restaurant information

What You Bring Experience working a minimum of 1 year in Food & Beverage service or previous experience in a luxury hotel or resort. Excellent communication and organization skills; reading, writing, and oral proficiency in the English language. Knowledge of other foreign languages is a plus. Have good administration and computer skill (Excel, Word) or other Food & Beverage computer system. Thrive working in a fast paced, and large team environment. Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts Ability to multi-task in a high volume and demanding environment. Strong problem-solving skills, ability to handle difficult situations and guests. Degree or Diploma in Hotel Management are preferred

What We Offer Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals

The job requires applicants to have current work authorization in Indonesia. Only short-listed applicants will be notified. Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media: https://www.fourseasons.com/jimbaranbay Instagram: https://www.instagram.com/fsbali/ Twitter: https://twitter.com/fsbali Facebook: https://www.facebook.com/FourSeasonsResortsBali