Program Manager - UiPath

Position Overview We are seeking an experienced Program Manager to lead end-to-end automation implementation initiatives within the telecommunications industry. The ideal candidate will drive complex automation projects, manage cross‑functional teams, and ensure successful delivery of technology solutions that enhance operational efficiency and service quality.

Key Responsibilities

Lead and manage large‑scale automation implementation programs from conception to deployment

Develop comprehensive program roadmaps, timelines, and delivery frameworks

Coordinate multiple workstreams and ensure alignment with business objectives

Manage program budgets, resources, and stakeholder expectations

Drive continuous improvement initiatives and best practice adoption

Technical Leadership

Oversee end‑to‑end delivery of automation solutions including agentic automation, autonomous service provisioning, and intelligent operational processes

Collaborate with technical teams on solution architecture and integration strategies

Ensure compliance with telco industry standards and regulatory requirements

Manage vendor relationships and third‑party integration projects

Drive adoption of emerging technologies such as AI/ML, RPA, and agentic automation solutions

Stakeholder Management

Engage with senior leadership, business units, and external partners

Facilitate communication between technical and business teams

Manage customer expectations and ensure alignment with business outcomes

Conduct regular program reviews and status reporting

Build consensus and drive decision‑making across diverse stakeholder groups

Lead cross‑functional teams including engineers, architects, and business analysts

Mentor team members and promote knowledge sharing

Foster collaborative working relationships across departments

Drive change management initiatives and cultural transformation

Experience & Background

8+ years of program/project management experience

Telecommunications industry preferred

Proven track record of delivering large‑scale automation and digital transformation projects

Deep understanding of telco operations

Experience with agile methodologies, DevOps practices, and continuous delivery

Technical Skills

Knowledge of automation tools and platforms like UiPath, Automation Anywhere, Power Platform

Leadership & Soft Skills

Excellent communication and presentation skills

Strong analytical and problem‑solving capabilities

Ability to work under pressure and manage multiple priorities

Demonstrated flexibility and adaptability in dynamic environments

Proven ability to influence without direct authority

Strong negotiation and conflict resolution skills

Regional Expertise

Based in Indonesia

Proficiency in Bahasa Indonesia

Knowledge of regional business practices and cultural nuances

Additional Skills

Background in digital transformation and organizational change management

Experience with international and multi‑cultural teams

Personal Attributes

Highly flexible and adaptive to changing business requirements and market conditions

Strong entrepreneurial mindset with ability to drive innovation

Results‑oriented with focus on delivery excellence

Collaborative leadership style with ability to build high‑performing teams

Cultural sensitivity and ability to work effectively in diverse environments

Continuous learner with passion for emerging technologies

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, age, national origin, creed, family status, social status, disability, labour union membership, pregnancy or related condition, political affiliation, ethnicity, sexual orientation, marital status, military/veteran status or any other characteristic protected by applicable law / regulations. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Product Management

Industries IT Services and IT Consulting

Location Central Jakarta, Jakarta, Indonesia

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