Head of ICT Solution & MSSP Management & Development

Job Description

Develop and implement the overall strategy for ICT solutions and managed security services

Align the ICT and MSSP portfolio with business objectives and market trends

Conduct market research and competitive analysis to identify new opportunities in the ICT and cybersecurity space

Develop and maintain strong relationships with internal and external stakeholders, ensuring customer satisfaction and engagement

Ensure compliance with relevant security standards and regulations while proactively addressing security risks

Lead the development and management of ICT solutions, including cloud services, networking, communication systems, and infrastructure solutions, prioritizing features and services that drive customer value

Oversee the entire lifecycle of ICT solutions, from conceptualization and design to implementation and support

Collaborate with sales, product, and technical teams to ensure that ICT solutions meet customer requirements and are aligned with market trends

Continuously evaluate and enhance ICT offerings, integrating new technologies and innovations to maintain a competitive edge

Drive business growth by identifying new opportunities for ICT solutions and managed security services within the enterprise sales market

Oversee the management and development of managed security services, ensuring that offerings address the cybersecurity needs of enterprise clients

Establish and maintain relationships with MSSP partners, ensuring that services are delivered effectively and meet the highest standards of security

Work closely with internal security experts and external vendors to enhance security offerings and maintain regulatory compliance

Monitor the performance of MSSP services, ensuring that SLAs are met and that clients receive exceptional service

Monitor industry trends, regulatory changes, and market dynamics to stay ahead in the ICT and security space

Position the company's ICT and MSSP offerings as market leaders through innovation, competitive pricing, and superior service

Drive market share growth by identifying new segments and opportunities for expansion

Lead initiatives aimed at enhancing ICT and security products, improving time-to-market, and increasing solution quality

Requirements

Bachelor's degree in Information Security, Computer Science, Business Administration, or a related field

Minimum of 8 years of experience in ICT solutions and security service management

Proven experience in developing and implementing MSSP offerings

In-depth knowledge of ICT infrastructure, cloud services, networking, and cybersecurity practices, with experience in developing and managing enterprise solutions

Strong understanding of managed security services, including the ability to manage MSSP partnerships and ensure the delivery of high-quality security solutions

Demonstrated ability to effectively manage budgets and drive profitability

Strategic thinking with strong analytical and problem-solving capabilities

Willing to work in Centennial Tower, Jakarta

Benefits

Medical insurance

Medical checkup

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