Customer Service Executive (MNC, 5 Days, Pasir Panjang, Up to $4,600 Basic Salary + AWS + Varia[...]

Job Description

Position: Customer Service Executive

Well Established Oleochemicals Supplier MNC

Working Hours: Monday - Friday (9am - 6pm)

Salary (commensurate with experience): Up to $4,600 + AWS + Variable Bonus

Working Location: Pasir Panjang

Outpatient Medical Benefits and Dental Benefits Provided

Duration: Permanent

Industry: Oleochemicals

Main Responsibilities

Work closely with a cross-functional team on executing the sales.

Communicate proactively with customers on execution details such as shipment period, payment, etc.

Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.

Interact with internal/external parties to resolve issues and respond to requests clearly and concisely within an appropriate time frame.

Investigate and resolve regular/ad‑hoc requests or complaints.

Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.

Participate in the process improvement program as directed by the Team Leader or the Supply Chain team.

Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

Diploma in any field, preferably in logistics/supply chain management.

Have a minimum of 2-3 years of relevant experience.

Must be proficient in SAP modules.

Email to: eugenie.cheah@ascension-sg.com for more information.

We do not charge our candidates any referral fee nor bind them with any contract.

Eugenie Cheah Consulting Manager Reg no.: R24122293 EA No: 25C2861

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