Service Desk Engineer (IT Support)

Responsibilities

Provides day-to-day support for business related IT to end-users Installation and configuration of Computer, OS, Printers, and Application Analyze and diagnose technical issues and give fast problem resolution Troubleshoot and resolve issues related to computer hardware, software, networks, & printers Create report and technical documentation for IT environment

Requirements

Bachelor's degree in Engineering (Computer/Electrical/Telecommunication), Computer Science/ Information Technology Familiar with IT Infrastructure hardware, software and networking Have good knowledge about Microsoft product and cloud services Good analytical skills and passionate to learn new technology Good communication & interpersonal skills, English is an advantage