Education Consultant (Sparks Music)

Customer Relations Executive Responsibilities

Provide sales consultations to first-time customers on their needs and interest, and develop a suitable study plan during the consultation

Pitch the most suitable program and showcase comprehensive up selling action to our products

Creating sales management and student database

Providing accountable sales reports

Meeting monthly sales targets set by the company

Build strong rapport and trust with customers and maintain good relationships to ensure their willingness to retain and collect potential numbers of referrals

Invite parents and prepare, facilitate, participate, and organize events related to parents

Resolve problems, questions, and/or complaints from parents

Provide timely information to parents about any changes related to the study (e.g. teachers, schedule)

Resell our courses and Reactivate students who have dropped out

Communicate regularly with other teachers and other departments

Actively collaborate in marketing and sales activities outside of the center

Other admin and operational duties and responsibilities assigned by the company or when needed

Qualifications

Service mindset: treating each customer the way you want to be treated

Sales ability: delivering effective sales pitch & closing deals

Minimum 1-year experience in sales, or direct selling B2C

Excellent interpersonal communication and promotion skills

Excellent service, can do attitude and ability to work as a team

Willing to work in shift

Ability to work on weekends (the off-days will be between Mon. to Fri.)

Sales or education industry experience is a plus

Placement

Sunter (Urgent Hiring)

Taman Palem

Harapan Indah

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