Senior IT Infrastructure

Responsibilities

Performing laptop recovery when necessary Deleting data when required, using data deletion tools provided by the customer Storing selected items in the designated warehouse Coordinating with IT team regarding the checklist for laptop in good condition or suitable for use Creating progress reports Requirements

Knowledge of supporting and configuring solutions using Mobile Device Management (MDM), HyperV, N8N Associate’s degree in information technology, or equivalent work experience At least 3+ years of experience in a technical support role Excellent analytical and troubleshooting skills Able to manage multiple threads of work simultaneously and prioritize appropriately based on business or end‑user needs Solutions‑oriented and a quick problem‑solver; able to operate autonomously and appropriately escalate issues Technical knowledge of MacOS, Windows 10/11, iOS, and common end‑user applications (e.g., MS Office) Turn belief into action, thoughts into reality for dynamic career opportunities with Elabram Systems. We are an established telecommunication engineering company that specializes in turnkey project, project management and manpower supply of advanced telecommunication wireless networking solutions in the Asia Pacific region. Our collective experience and expertise gained from working with many global clients in telecommunication equipment manufacturing and telecommunication operations, has enabled us to source for, and provide, specialist resources to all our other clients. We also provide manpower resources to non-telecommunication/IT industries such as oil and gas, mining, retail, FMCG, media communication, banking, civil construction, etc. PT ASURANSI SIMAS JIWA Jakarta, ID

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