Guest Relation Officer

Hi, Hoteliers !

ZAP Clinic sedang membuka lowongan untuk posisi Guest Relation Officer untuk penempatan ZAP Clinic Pontianak.

Kami mencari talent berbakat untuk join dalam team ZAP Clinic Segera kirimkan CV kalian sekarang!

Job Requirements

Candidate must possess at least Bachelor's Degree in any field. Have experiences in the same position in 4 star hotel Good Conversation English Customer oriented and professional attitude Willing to work on public holiday with shifty working hours

Job Description

Answer all Client requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. Welcome and acknowledge all Clients according to company standards Keep them informed of product and service knowledge as well as the ZAP Clinic daily. Welcome and acknowledge all Clients according to company standards. Maintains positive Client and colleague interactions with good working relationships. Aware of current promotions, policies and other important information. Do marketing activities Directly to customer Dress neatly, maintain appropriate standards to Discipline, hygiene, appearance, posture and attitude Develop and maintain positive working relationships with others. Handling complain from Clients.