RECRUITMENT MANAGER

Key Responsibilities Recruitment Strategy & Execution Manage end-to-end recruitment for

all operational roles

(Crew, Cook, Barista, Supervisor, Store Manager) and

all office roles

(HR, Finance, Marketing, Procurement, Logistics/ Warehouse, Management).

Develop and implement recruitment strategies for mass hiring, expansion hiring, and leadership-level recruitment.

Conduct sourcing, screening, interviewing, assessment, selection, and offer management.

Talent Acquisition & Networking Build strong partnerships with job portals, hospitality schools, universities, vocational centers (BLK), and F&B talent communities.

Maintain a talent pipeline for critical roles and fast-moving positions.

Strengthen employer branding to attract top-quality candidates.

Interviewing & Assessment Conduct competency-based interviews for all levels, including senior-level positions.

Develop assessment tools, hiring materials, interview scoring sheets, and selection guidelines.

Manpower Planning & Coordination Collaborate with Operations, HR, and Department Heads to forecast manpower needs for branches and the head office.

Ensure hiring targets and timelines (KPIs) are consistently met.

Reporting & Compliance Prepare weekly and monthly recruitment reports for Management.

Ensure recruitment practices align with company policies and local labor regulations.

Qualifications Bachelor’s Degree (Psychology, Human Resources, Business Administration preferred).

Minimum

5 years

in recruitment; experience in

F&B/restaurant/retail

is strongly preferred.

Proven experience hiring

operational & office roles across all levels , including supervisory and managerial.

Strong mass hiring experience for frontline roles.

Skilled in competency-based interviewing and candidate evaluation.

Excellent communication, interpersonal, and negotiation skills.

Ability to work in a fast-paced environment with tight deadlines.

Strong organizational and analytical skills.

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