Full Time Clinic Assistant

Job Description & Requirements

Our work environment includes: Learning & Growth opportunities through Training and Development Dental, medical and Wellness programs 13-month AWS plus variable bonus Performance incentives and team incentives Staff welfare and benefits, birthday celebrations Team building events and Dinner events

Job Summary You will support clinic operations by triaging patients, managing appointments, assisting doctors with procedures, dispensing medication, and handling billing transactions to ensure smooth and efficient patient care.

Responsibilities

Triage patients and register their health declarations to ensure accurate patient records and prioritisation

Dispense medication and collect payments accurately to support patient treatment

Explain medical and health screening packages clearly to patients to help them make informed decisions

Arrange and book appointments for follow-up treatments and vaccinations to maintain patient care continuity

Assist doctors by chaperoning patients and supporting minor and swab procedures to facilitate clinical operations

Perform assigned administrative duties to maintain clinic workflow and documentation

Process billing transactions, including Healthier SG (HSG), CHAS, and Medisave payments, to ensure correct patient billing

Submit daily electronic insurance Managed Care claims to support timely reimbursement

Manage medication inventory by topping up stock and assisting in stocktaking to maintain adequate supplies

Maintain the cleanliness and housekeeping of clinic facilities to provide a safe and welcoming environment

Required competencies and certifications

Basic IT proficiency to operate Clinic Assist and Managed Care portals for patient and billing management

Ability to commit to full-time work up to 44 hours per week, including 3 night shifts and 1 weekend shift

Preferred competencies and qualifications

Minimum GCE O-level, NITEC, Higher NITEC, or Diploma in any discipline

Experience in sales or customer service to enhance patient interaction

Residence in the northeast area for convenient commuting

Good command of spoken English to communicate effectively with patients and team members

Ability to speak additional languages or dialects to support communication with diverse patient groups

Positive learning attitude and passion for customer service to contribute to a supportive clinic environment

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