CX Insights & Analytics Coordinator

A leading customer experience firm in Jakarta is seeking a Customer Experience Coordinator to analyze customer insights and improve service quality. The role involves managing customer experience data, overseeing NPS automation, and engaging with customers on social media. Ideal candidates should have a bachelor's degree and 2-4 years of experience in customer experience or data analysis. Proficiency in analytical tools like Excel is essential. This position offers opportunities for strategic involvement and professional growth. #J-18808-Ljbffr