Onboarding Listing Consultant

FazWaz is part of SEA Connect Group, which includes Lamudi, DotProperty, MyProperty, Trovit, and exclusive partnerships with Realtor.com and RealEstate.com.au across Southeast Asia. We operate one of the largest PropTech and online real estate ecosystems in the region, combining:

High-traffic real estate portals

Proven lead-generation engines

Advanced CRM and transaction tools

Fast-scaling brokerage operations across Thailand, Bali, the UAE, and the Philippines

With millions of monthly visitors, strong inbound demand, and industry-leading tools, we are building FazWaz Bali into one of the most disciplined, scalable brokerages in Southeast Asia. This role is a chance to join a high-performance, tech-enabled brokerage and build the operational foundation that helps the Bali team scale fast.

About this role The Onboarding Listing Consultant is responsible for supporting the onboarding and maintenance of property listings on the platform. This role ensures listings are accurate, complete, and up to date, while coordinating closely with agents, property owners, developers, and internal teams.

Key responsibilities

Seller Communication: Contact property owners via calls and messages to guide them through the listing process and ensure their property details are submitted accurately and on time

Listing Updates & Follow-ups: Regularly follow up with sellers to confirm availability, pricing, and any required updates to keep listings current and reliable on the website

Listing Management: Create, verify, and approve property listings, ensuring all content (details, photos, documents) meets quality and compliance standards

Project Page & Price List Management: Build and maintain project pages, update unit availability and price lists, and ensure accurate information is displayed at all times

Coordination & Support: Work closely with internal agents and external sellers/developers to request missing information, resolve discrepancies, and maintain high-quality data across all listings

Contract & Document Handling: Manage agreements and supporting documents from sellers and developers to ensure proper compliance and mutual clarity on terms

Customer Engagement & Service: Provide professional and timely communication through calls, chats, and emails to create a positive onboarding experience and strengthen trust with property owners

Is this you?

Strong communication skills (written & verbal)

Organized, detail-oriented, and tech-savvy

Customer service mindset with a proactive, can-do attitude

Proficiency in Google Sheets, Excel, and web-based platforms

Ability to work independently and as part of a team in a fast-paced environment

Basic knowledge of real estate is a plus

Previous experience in admin, coordination, or client support roles is preferred

What you get with FazWaz

Being part of Southeast Asia’s leading PropTech ecosystem

Real career progression: clear growth path into Senior Operations roles or Regional Ops roles

Attractive salary and benefit packages

Work within a powerful network including FazWaz, Lamudi, DotProperty, MyProperty, and Trovit

Shape the systems, processes, and reporting for one of the most active brokerages on the island

Strong support from regional teams

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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