Software Business Analyst

At Surya Digital Teknologi, we don't just build software; we build success for our Australian clients. We are a team of responsive, reliable professionals who value automation and efficiency. We operate with high standards—we are looking for colleagues who are ready to step up, not just show upCurrently, we are looking for a Middle Business Analyst who is a problem solver, not just a note-taker.

What You Will Do:

Lead the Conversation : You will be the voice of the project during project development and client meetings. You aren't afraid to ask "Why?" to clarify requirements.

Map the Path : Create logical, easy-to-read flowcharts (BPMN/UML) and user journeys that leave no room for ambiguity.

Document the Details : Own the creation and maintenance of FSDs, BRDs, and SRS documents.

Own the Outcome : We value integrity. If a mistake happens, you own it, you fix it, and you learn from it. You identify workarounds for blockers proactively rather than waiting for instructions.

Bridge the Gap : Translate "client speak" into technical tickets (User Stories) in ClickUp, ensuring developers have exactly what they need.

Requirements:

Have

3-5 years

of experience as a BA in a software house or digital agency.

Active and professional English skills.

Confident debating requirements and discussing technical constraints with Australian stakeholders (no Google Translate dependency).

Proficient in

ClickUp

for project management, and tools like

Draw.io, Lucidchart, or Figma

for visualisation.

Understand the basics of APIs, Databases, and Mobile/Web architecture, so you can have sensible conversations with the engineering team.

Assertive and direct. Comfortable working in a flat hierarchy where speaking up about risks is encouraged, not punished.

Disciplined enough to work and willing to strictly follow the 6:00 AM – 3:00 PM WIB schedule (9 hours include 1-hour break).

Perks and Benefits:

Work-life balance (No need to work outside of your 8 hours/day)

20 days of Paid Annual Leave, 10 Days of Paid Sick, Paid Australian Holiday

Government Endorsed Leave (Maternity, Wedding, Mens, etc)

Team Building Events (Company Dinner, Charity Events, Company's Outing, Ice Breaking Activity)

Personal development benefits (Paid Course, Sharing Session)

Personal Business Funding

Potential paid work visit to Australia

Referral Fee of IDR 4 Mills

Free food and beverages

Performance bonus

Health and wellness benefits (BPJS Kesehatan dan Ketenagakerjaan)

Ied Fitri Bonus (THR)

To find our other job openings, please visit our website at https://suryadt.co.id/career/ or send your resume and portfolio to hr@suryadt.co.id!

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