Job Description
We are looking for a talented, enthusiastic, detail-oriented person who loves working in a fast-paced, multinational environment. As the Team Leader, you will manage your team members to meet the Client’s and ATI’s expectations on performance and behavior. You will manage the team’s tasks in terms of urgency and priority, and respond quickly and appropriately to issues that arise.
To succeed in this role, you should have strong attention to detail, and be organized and self-motivated with excellent communication, and possess record-keeping skills.
Responsibilities
You will track the tasks completed and time taken by each team member to monitor productivity and capacity.
You will manage and motivate team members to ensure the team is achieving the SLAs from the client.
You will speak to team members about performance or behavioral issues and can present violation letters when it is appropriate.
You will adapt quickly to changes in scheduling and make appropriate decisions to ensure manpower coverage is provided for the client - as defined by the service agreement.
You will monitor workflow to identify any areas of improvement and offer implementable solutions.
You will manage communication with the client and prepare requested reports for the client.
You will regularly prepare and present data on each team’s and each individual’s performance based on internal KPIs to ATI leadership.
You will provide quality control/auditing on team members’ tasks.
You will maintain regular communication with ATI leadership on updates in the teams.
Qualifications
Minimum Qualifications:
Have a Bachelor’s Degree in Finance, Accounting, or Business Administration or other related backgrounds from honorable universities.
Excellent English comprehension. Fluent in both written and spoken English.
Excellent analytical and numerical skills.
Willingness to evaluate areas of improvement and suggest effective solutions to enhance team productivity.
Willingness to work with a flexible schedule
Willingness to WFO 100%
Strong attention to detail and problem-solving skills
Good time management - able to prioritize tasks appropriately
Able to adapt to a dynamic work environment
At least 2 years of working experience in an administrative role (including data entry)
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.
Job Details
Posted Date:
February 25, 2026
Job Type:
Finance and Insurance
Location:
Indonesia
Company:
ATI Business Group
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.