Senior Account Manager

The position will hold an ultimate role as Account Manager for Indonesia where the person will be reporting directly to Head of Sales & Marketing. This role will carry out the following responsibilities:

Responsibilities:

Accountable for meeting sales targets set business units and providing timely reports on achievements (Monthly, Quarterly, and Annually)

Plan and implement account management strategy, with contingency plans to identify, prioritize and meet the needs of targeted customer’s project requirements.

Develop plans on how to maintain strong customer relationships, with an end-in-mind to establish long-term business relationships

Understand customer needs, business trends, organization structure, and strategy to provide utmost consultation advice, guidance, and suggestions

Up-to-date with network market trends and awareness of competition

Able to strategize and provide commercial and technical feedback to customers

Update and maintain the database with sales data, pipeline, and administrative marketing details

Work closely with customers to provide optimal solutions

Maintain confidentiality and handle sensitive information with discretion

Requirements:

Bachelor's degree in Business, Engineering, IT, or any relevant field

Min. 5-8 years experience in Sales or IT Solutions, preferably in data center & network infrastructure industry.

Experience in engaging and presenting to C-level customers

Good interpersonal, presentation, and communication skills

Critical thinker and problem-solving skills

Language: English and Bahasa Indonesia proficiency is a must

Seniority level Mid-Senior level

Employment type Full-time

Job function IT Services and IT Consulting

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