Content Moderator

Direct message the job poster from Gear Inc.

Sr. Talent Acquisition Specialist at Gear Inc | Always Hiring | Human Resources Enthusiast Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

For more information, please visit our websites: https://www.gearinc.com/ and https://puremoderation.com/

Responsibilities

Review all user-generated content on your platform, including text chats, images, videos, and comments.

Assess whether the content adheres to community guidelines, make sound judgement calls, and remove any material that violates the standards.

Manage content safety for short‑video products to ensure compliance with legal standards.

Be knowledgeable and possess a deep understanding of the policies and procedures and ensure swift action to identify and remove inappropriate content before it can cause damage.

Manage and address inappropriate content reports, applying company policy.

Coordinate with supervisors to deal with content violating community guidelines and update operations standards.

Perform audit of contents received for sharing on social media uploads.

Review online videos/content/complaints/legal notices received from end‑customer on incorrect decisions taken related to copyright work materials.

Review and update content on popular social media platforms.

As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self‑management skills are needed to manage unique risks at a fast‑paced environment within the industry.

Benefits: Attractive basic salary, allowance (attendance, transportation, overtime, and public holiday), mental health care service (on‑site psychologist and mental health application), private health insurance, monthly internal events, paid leave.

Key skills and experience

Enjoys spending time watching social media feed (is an advantage).

Capable of withstanding potentially sensitive contents.

Content moderation or BPO work experience is a plus.

Fresh graduates from all majors are welcome (minimum D3).

Able to start working immediately.

Willing to work on weekend and public holiday.

Able to work on shifting schedules including night shifts.

Willing to be placed in Denpasar, Bali (Full WFO).

International, fun, and professional working environment: working closely with experienced foreign experts; training and career development opportunities; sport activities and game room.

Seniority level Entry level

Employment type Contract

Job function Management, Consulting, and Customer Service

Industries Business Consulting and Services, Social Networking Platforms, and Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Gear Inc. by 2x

Get notified about new Content Moderator jobs in

Denpasar, Bali, Indonesia .

#J-18808-Ljbffr