Customer Service (on Marketplace)

Responsibilities

Replying to chats and discussions Processing return & refund order Handling customer complaints and reviews

Qualifications

Proficient in MS Excel operation Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, Tiktok Shop) Experienced in using channel management systems (a plus) Experienced in using channel relationship management (a plus)

If you’re interested, you can apply for this job here or send your CV to recruitment@powercommerce.asia with the email subject: “Applicant: [Position] – [Full Name]”

Thank you!

Job Category:

E-Commerce Operation

Job Type:

Full Time

Job Location:

Jakarta