Job Description
amalan international indonesia is a company specializing in debt management services. We help individuals who are struggling to repay their debts—especially credit card debt, unsecured loans, and other consumer loans—by negotiating debt restructuring or payment relief with banks and financial institutions.
We are offering for enthusiastic and dedicated individuals to join our User Experience & Lead Qualification team. This role provides hands‑on experience in customer service and sales lead handling within the financial services industry.
Responsibilities
Respond to inquiries from potential and existing clients via multiple communication channels.
Handle inbound calls, including sales leads and client support.
Clearly explain amalan’s services to prospective clients.
Assess client eligibility using scripts and tools provided in the system.
Forward qualified leads to the relevant team according to procedures.
Escalate issues requiring further assistance to internal teams.
Update the customer database after each interaction.
Achieve Quality Assurance standards and meet key performance targets.
Qualifications
Preferred people who live in Jogja area
Diploma, Bachelor’s, or Master’s degree in any field.
Preferably graduates from English Education or English‑related studies
Fresh graduates are welcome to apply.
Strong communication skills, proactive attitude, and team player.
Practical, real‑world experience in the financial services industry.
Opportunity to develop professional communication and sales skills.
Potential opportunity to become a full‑time partner at amalan.
Seniority level
Entry level
Employment type
Other
Job function
Sales and Business Development
Business Consulting and Services
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Job Details
Posted Date:
December 14, 2025
Job Type:
Retail
Location:
Indonesia
Company:
amalan international
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.