Risk & Compliance Manager

Responsibilities Ensure full compliance with Bank Indonesia regulations and other applicable payment system regulations. Manage regulatory approval and licensing processes for new services, innovations, and strategic partnerships. Prepare and submit accurate and timely regulatory reports (periodic and ad-hoc). Monitor regulatory changes and ensure proper internal implementation. Manage regulatory, internal, and external audit processes. Develop, implement, and maintain company Standard Operating Procedures (SOPs). Ensure compliance with ISO 27001 and PCI DSS standards in collaboration with related functions. Develop and implement the company’s enterprise risk management framework, covering operational, fraud, IT, legal, and reputational risks. Conduct regular risk assessments on payment products such as e-money, e-wallets, payment gateways, POS, and similar services. Maintain risk registers, oversee risk mitigation plans, and report key risks to Top Management. Perform underwriting and risk assessment for prospective partners and merchants. Design and implement fraud prevention and detection strategies. Oversee fraud investigations and corrective/preventive actions. Collaborate with operations and technology teams to strengthen anti-fraud controls. Ensure effective implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML-CFT / APUPPT) programs. Supervise KYC, CDD/EDD processes, and suspicious transaction reporting. Apply a risk-based approach in monitoring customers and merchants. Manage AML-CFT related reporting to regulators. Lead and develop Compliance, Risk, Fraud, and AML-CFT teams. Provide strategic risk and compliance recommendations to Top Management. Build and promote a strong risk awareness and compliance culture across the organization.

Requirements Bachelor’s degree (S1) in Law, Management, Accounting, Finance, or a related field. Minimum 5 years of experience in one or more of the following industries: Payment Service Providers (PJP) / Payment Fintech Banking Risk & Compliance Consulting Internal or External Audit E-commerce Prior experience leading or managing a team is a strong advantage. Strong understanding of payment system regulations and Bank Indonesia requirements. Solid knowledge of risk management principles and internal control frameworks. Good understanding of fraud management frameworks. Strong knowledge of AML-CFT (APUPPT) implementation. Familiarity with ISO 27001 and PCI DSS standards (experience in audits is a plus). High integrity, independence, and assertiveness. Strong analytical skills with high attention to detail. Excellent communication skills and ability to collaborate across functions. Able to work effectively in a dynamic and highly regulated environment.