Customer Relation Staff (Jakarta Area)

Company Overview vplus.id is the official digital platform of PT Victory International Futures – Kuningan Jakarta Branch, based at Satrio Tower, South Jakarta. Operating in the financial services sector, vplus.id delivers accessible solutions designed to enhance public knowledge of business and investment. Committed to fostering professional development within the financial and business industries, vplus.id provides a supportive and growth-oriented environment for both personal and career advancement.

Position Overview This full-time, on-site Customer Relations role is based in Jakarta, Indonesia. The position focuses on building and maintaining strong customer relationships by ensuring high levels of satisfaction and loyalty. Key responsibilities include responding to customer inquiries, managing and resolving complaints, and offering proactive support to improve the overall customer experience and strengthen long-term relationships.