Client Services & Support Officer - Direct Contract

The Client Services & Support Officer is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist client facing client service to handle FX: documentations, cash projection, and transactional BAU support.

This is a direct contract position under Citi Indonesia.

Responsibilities

Perform trade verifications to ensure accuracy of booking requests

Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates

Complete settlement tasks and daily rate revaluations accurately and on time

Coordinate transaction processing issues to the appropriate department and collaborate on a solution

Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies

Prepare and submit periodic internal and external regulatory reportsParticipate in the periodic General Ledger (GL) proofing exercises as directed

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

2-4 years of experience in transaction services from banking industry (preferred)

Fundamental understanding of Treasury products, accounting and regulatory policies

Consistently demonstrates clear and concise written and verbal communication skills

Education

Bachelor’s Degree/University degree or equivalent experience in IT / Tech (Preferred)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

#J-18808-Ljbffr