IT Specialist

Solve Education! is looking for an IT Specialist to join our team. This is an entry-level role designed for someone early in their career who wants broad, hands-on exposure across technology, data, automation, and product support. This role exists to support our program, operations, and product teams by turning real operational needs into working technical solutions. You will learn fast, build real things, and gain visibility across the organisation. What You Will Do Technical Support Across Teams Support interdepartmental teams with day-to-day technical needs. Troubleshoot tools, workflows, data request, and integrations. Translate non-technical requests into workable technical solutions. Data & Analytics Collect, clean, and structure data from multiple sources. Perform basic to intermediate data analysis to support decision-making. Build dashboards and reports using tools such as Looker Studio or similar platforms. Help present insights clearly to non-technical stakeholders. Development & Automation Build and maintain simple web pages or landing pages. Develop lightweight tools, scripts, or internal utilities. Set up AI agents, automations, and workflows using existing platforms and APIs. Reduce manual work through practical automation. Learning & Improvement Learn modern tools, frameworks, and workflows on the job. Document solutions so others can reuse and maintain them. Improve systems incrementally without over-engineering.

What This Role Is (and Is Not) This role is: Entry-level, hands-on, and learning-oriented. Broad rather than deeply specialised. A strong foundation role within the Technology department. This role is not: A narrow IT helpdesk-only role. A senior engineering or architect position. A passive role with step-by-step instructions.

Career Growth & Progression This role is intentionally designed as a

starting point within Solve Education!’s Technology department. Based on performance, interest, and strengths, you may grow into: An Individual Contributor pathway (e.g. data specialist, automation engineer, product technologist), or A People / Management pathway (e.g. team lead, technical project or operations lead).

Progression is based on

capability, ownership, and results, not tenure. What We’re Looking For Technical Foundations Basic ability to code (any language is acceptable). Comfort working with data (spreadsheets, simple databases, SQL, APIs). Interest in dashboards and reporting tools (Looker Studio, Power BI, Tableau, etc.). Basic understanding of web development (HTML/CSS, Wordpress or simple frameworks). Curiosity about AI tools, agents, and workflow automation. Mindset & Attitude Strong willingness to learn and take feedback. Practical problem-solving approach. Comfortable working with ambiguity and evolving requirements. Communication Able to explain technical work clearly to non-technical teammates. Organised and clear in written communication. Practical Details Level: Entry-level Location: Bandung-based or willing to relocate Department: Technology Work Style: Collaborative, fast-moving, mission-driven

Why This Role Matters You’ll be joining a team with a bold mission to transform education at scale. We don’t expect perfection, but we do expect effort, ownership, and results. If you’re looking for a routine fundraising role, this may not be the right fit. But if you’re ready to craft winning proposals, secure funding, and build partnerships that enable real impact, we’d love to hear from you. Ready to apply? Send your CV & Portfolio to