Quality Assurance Analyst

General Manager | Global Talent Acquisition | QualityKiosk Technologies Pvt. Ltd. About the Company

QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers. It helps companies build and manage applications for optimal performance and user experience. Founded in 2000, the company specializes in quality engineering, QA automation, performance assurance, intelligent automation (IA), robotic process automation (RPA), customer experience management, site reliability engineering (SRE), digital testing as a service (DTaaS), cloud, and data analytics solutions and services. With operations in over 25 countries and a workforce of more than 4000 employees, it serves leading banking, e‑commerce, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands. The company has been featured in reports by Forrester, Gartner, The Everest Group, and Hurun Report for its innovative, IP‑led quality assurance solutions and the positive impact it has created for its clients. Key clients include 50 of the Indian Fortune 100 and 18 of the global Fortune 500. QualityKiosk aims to achieve 5X growth in revenues and headcount over the next five years through speed of execution and technology advancement.

About the Role

EDUCATION: Graduate in any discipline.

Responsibilities

Coordinate with clients to understand, analyze requirements and scope of the project.

Demonstrate good oral and written communication skills.

Take independent responsibility for project deliverables.

Handle deployment and testing of projects in the client environment and provide appropriate training to clients.

Review and elevate bugs and enhancement requests to the development team, prioritizing fixes based on severity.

Draft System Requirement Specifications and detailed system design documents for projects.

Generate defect reports and deliver them to the Project Manager.

Prepare test cases and system documentation modularly.

Manage multiple tasks simultaneously to complete testing before timelines with minimal supervision.

Qualifications & Skills

Participate in the entire Test Lifecycle in life insurance.

Deep knowledge of end‑to‑end insurance processes.

At least 2 years of experience in the insurance domain.

Experience in product launch and servicing modules.

Good understanding of digital testing.

Ability to write test scenarios and test cases; experience with JIRA.

Experience working in Agile environments.

Working knowledge of at least one automation tool (preferred Playwright and Selenium Java).

Position Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Analyst and Quality Assurance

Industries: IT Services, IT Consulting, Insurance

Location: East Jakarta, Jakarta, Indonesia

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