Manager - Sales (Gold Retail)

The Manager – Sales drives offline, VIP, and institutional gold sales through high-value customer management, brand activations, events, and wholesale channels.

This role bridges relationship-led sales and structured retail execution, ensuring security, compliance, and seamless integration with the online e-commerce platform in a regulated precious-metals environment.

Manage and grow relationships withVIP / HVC customers

Design tailored sales approaches (exclusive offers, private previews, invite-only events)

Track VIP lifecycle, repeat purchase, and conversion metrics

Ensure consistent VIP experience across online and offline channels

Plan and executepop-ups, exhibitions, roadshows, and private sales events

Own end-to-end execution: venue, staffing, stock, sales, and post-event reporting

Ensure brand, pricing, and compliance alignment across all events

Brand Activation & On-Ground Sales

Lead on-ground sales drives and brand activation programs

Supervise sales teams for accurate product communication and ethical selling

Coordinate with Marketing on campaign messaging and promotions

Security, Inventory & Logistics

Enforce strictgold handling, display, and security SOPs

Coordinate with Logistics, Warehouse, Vault, and Security teams

Ensure accurate stock movement, reconciliation, and documentation

Institutional, Wholesale & Partner Sales

Develop and manageinstitutional and wholesale sales channels

Negotiate commercial terms within pricing and risk guidelines

Manage marketplace promos, partner SLAs, and joint activations

Sales Reporting & Performance Tracking

Track revenue, leads, conversions, event ROI, and institutional pipeline

Prepare regular performance reports and improvement recommendations

What skills and experience do you need?

Bachelor’s degree in Marketing, Business, Management, or related field. Master’s degree is a plus

Have 15 years of working experiencesin sales, preferably ingold, jewelry, luxury, or high-value retail, with strong experience in VIP / HVC relationship management, Offline sales activations & events and Institutional or wholesale sales. Proven cross-functional coordination (logistics, security, partners); At least have 5 years’ experience as Manager – Sales (Gold Retail).

Strong understanding of gold retail and premium customer behavior; Solid knowledge of inventory control, security, and SLA management

Expertise in offline-to-online (O2O) sales models

Excellent negotiation, presentation, and relationship-building skills; High integrity and compliance mindset

Excellent communication skills in English both verbal and written and computer literate.

Please be aware of certain fraud or misinformation regarding recruitment advertising on behalf of AMMAN. We never ask for any payment from applicants or candidates during the recruitment process. We never ask applicants or candidates to use specific travel agent services to arrange transportation and accommodation during the recruitment process.

Amman Mineral International (AMMAN) is the second-largest copper-and-gold mining company in Indonesia, operating the Batu Hijau mine on the island of Sumbawa. In all aspects of business and operations, AMMAN adheres to international standards of corporate governance, sustainability, and environmental responsibility.

The corporate vision is to be a transformative organization creating a legacy of best. This vision reflects the commitment to achieve excellence in all operational aspects. Through optimal operational efficiency and astute financial management, AMMAN can maintain a cost of production lower than sales revenue even during the most-challenging phases of a market cycle.

AMMAN continues to encourage “brave thinking” from all employees. Innovative ideas, from whatever source, are evaluated without prejudice and implemented if found useful. This concept is also applied to programs to improve the welfare of local communities. Through “brave thinking”, AMMAN has become a role model for other business entities striving for operational excellence and good environmental stewardship.

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