Job Description
Lead the design, development, and evolution of digital platforms supporting Telco Network and Service Operations (OSS/BSS, analytics platforms, automation platforms).
Drive modernization of operation platforms to enable data-driven, API-enabled, and cloud-native network operations.
Translate network operation requirements into scalable digital platform capabilities and reusable services.
Enable seamless integration across OSS, BSS, data, AI, and cloud platforms to support operational intelligence and automation.
Ensure platform reliability, scalability, security, and performancealigned with enterprise architecture standards.
Govern platform lifecycle including architecture design, development roadmap, release management, and continuous improvement.
Manage collaboration with managed service partners, systemintegrators, and technology principals from solution design through delivery and adoption.
Work closely with Network Operations, Data & Analytics, AI teams, and Cloud teams to ensure platforms effectively support AI/ML and automation use cases.
Ensure digital platforms meet operational SLAs, cybersecurity requirements, and regulatory standards.
Optimize platform cost, performance, and technical debt through proactive lifecycle management.
Qualification
Educational Background:
Bachelor’s degree in computer science, Information Systems, Telecommunications Engineering, or related field.
Master’s degree preferred (Digital Transformation, Enterprise Architecture, Technology Management).
Certifications (advantageous but not strictly mandatory):
Cloud certifications (AWS, GCP, Azure).
TOGAF or Enterprise Architecture certification.
ITIL / DevOps / Agile delivery certifications.
Telco OSS/BSS or TM Forum certifications.
Experience
Digital Platform & Technology:
Minimum 7–10 years of experience in digital platform development, OSS/BSS, or large-scale enterprise systems.
Proven experience designing and delivering enterprise-grade, high-availability platforms.
Telco Operations Domain:
Strong exposure to network operations, service assurance, fulfillment, and performance management systems.
Experience modernizing legacy telco platforms into cloud-native or API-driven architectures.
Experience leading cross-functional technical teams and managing complex vendor ecosystems.
Proven track record delivering large transformation programs in regulated environments.
Skills
Technical Skills:
Strong understanding of OSS/BSS platforms, microservices, APIs, integration middleware, and event-driven architectures.
Experience with cloud-native platforms, containerization, CI/CD pipelines, and DevOps practices.
Knowledge of data platforms, observability tools, and platform performance monitoring.
Familiarity with cybersecurity, data privacy, and platform resilience principles.
Business & Analytical Skills:
Ability to translate operational requirements into scalable platform architectures.
Strong analytical capability to assess platform performance, cost, and technical risk.
Skilled in roadmap development, prioritization, and investment justification.
Soft Skills:
Strong communication skills to align business, technical, and executive stakeholders.
Leadership mindset with ability to drive execution across multiple teams.
Structured problem-solving and decision-making under complexity.
High accountability for platform reliability and operational impact.
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