English Customer Service (Live chat and Email)

- Minimum education: D3 (Associate Degree)/completed college - Your written English is on point - Communicative & not afraid to chat - Ready to work for permanent night shift (yes, weekends & public holidays included) - Ready to join in APRIL - Willing to be placed in Yogyakarta - Competitive salary for sure - Replying to incoming live chats & emails like a pro - Handling customer questions via chat—fast, friendly, and clear - Giving customers info about products & services - Spotting urgent issues and escalating them when needed ⚡ - Documenting everything neatly based on SOP - Completing chat logs (yes, details matter!) - Updating customer profiles in the system - Running quick customer surveys to check service quality - Quickly figuring out user problems and delivering the right solution

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