Sr. Coordinator ICT (Oil & Gas Only)

To provide senior-level coordination, governance, and operational oversight of ICT services supporting Upstream Oil & Gas operations under Indonesia Production Sharing Contract (PSC) scheme.

Key Responsibilities 1. ICT Operations & Service Delivery Coordinate and oversee ICT service delivery for upstream assets and associated facilities.

Ensure high availability and reliability of ICT systems supporting exploration, drilling, production, processing, and operations.

Monitor service performance and drive continuous improvement initiatives.

Manage incident, problem, and change coordination in line with IT service management best practices.

2. Infrastructure, Network & Communications Coordinate operation and maintenance of ICT infrastructure, including:

Data centers, servers, storage, and backup systems

LAN, WAN, fiber, microwave, satellite, and offshore connectivity

Telephony, radio communication, and unified communications

Ensure high availability and redundancy for remote operation centers and field locations.

Work with vendors and internal teams to maintain network performance and reliability.

3. IT/OT Integration Support Coordinate ICT support for systems interfacing with Operational Technology (OT), including:

Production monitoring systems

SCADA and DCS interfaces

Collaborate closely with Automation, Instrumentation, and OT teams.

Maintain secure IT/OT segregation in line with cybersecurity standards.

4. Cybersecurity, Governance & Compliance Coordinate implementation of cybersecurity controls in line with:

Company ICT policies

SKK Migas governance requirements

Oversee:

User access management

Endpoint protection

Backup and disaster recovery

Support ICT audits, risk assessments, and compliance reporting.

5. Business Systems & Applications Coordinate ICT support for enterprise and operational systems, including:

ERP (e.g., SAP) and financial applications

Document management and collaboration platforms

Ensure systems support PSC reporting, operational performance, and management decision-making.

Manage system availability and user support coordination.

Act as ICT focal point for vendors, system integrators, and telecom providers.

Review technical scope, deliverables, and performance of ICT contractors.

Coordinate ICT-related projects and ensure timely delivery within scope and budget.

Candidate Qualifications Education Minimum Bachelor’s Degree in:

Information Technology

Computer Science

or related discipline

Experience Minimum 7 years of ICT experience, including experience in a senior or coordinator role.

Proven experience supporting Upstream Oil & Gas operations.

Hands‑on exposure to remote site environments is required.

Experience working within PSC/SKK Migas environment is an advantage.

Professional Certifications (Preferred)

ITIL

Microsoft Certification

Cybersecurity certifications (e.g., ISO 27001 Lead Implementer, CISSP) are an advantage.

Skills & Attributes

Strong ICT service management and coordination capability

Solid understanding of infrastructure, network, and communications

Knowledge of IT/OT integration in oil & gas environment

Cybersecurity and governance awareness

Vendor and stakeholder management

Problem solving and analytical thinking

Strong communication and coordination skills

Ability to work in remote and high-availability environments

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