Director of Sales & Marketing

Director of Sales & Marketing Join to apply for the

Director of Sales & Marketing

role at

The Luxury Collection

Get AI‑powered advice on this job and more exclusive features.

Additional Information Job Number

25188922

Job Category

Sales & Marketing

Location

The Sira a Luxury Collection Resort and Spa Lombok, Dusun Sira Barat, Lombok, West Nusa Tenggara, Indonesia, 83352

Schedule

Full Time

Remote

No

Position Type

Management

Job Summary Functions as the leader of the property’s sales department for properties with bookings of 60 rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts, oversees day‑to‑day leadership to sales associates, and is ultimately responsible for achieving booking goals and revenue targets. Implements the brand’s service strategy, focuses on long‑term, value‑based customer relationships, evaluates participation in sales channels, manages marketing budgets, and collaborates with regional marketing communications to drive property‑specific campaigns.

Candidate Profile Education and Experience

2‑year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field plus 4 years of experience in sales and marketing.

4‑year bachelor’s degree in the same fields plus 2 years of relevant experience.

Preferred Qualifications

4‑year college degree.

Demonstrated supervisory skills.

Experience in lodging sales.

Progressive career growth and a record of exceptional performance in the hotel industry.

Core Work Activities – Managing Sales Activities

Develops a strategic account plan for market demand generators.

Manages reactive and proactive sales efforts.

Determines and develops marketing communications with Regional Marketing Communications.

Provides customer intelligence to adjust sales strategy to meet expectations.

Reviews STAR reports, competitive shopping reports, and other resources to maintain market awareness.

Researches competitor sales strategies to grow occupancy and RevPAR.

Attends sales strategy meetings and contributes input.

Suggests innovative marketing ideas and deployment strategies.

Supports participation in Area Sales, Group Sales, and other channels.

Serves as sales contact for the property leadership team.

Acts as customer advocate and authority on sales processes and contracts.

Co‑ordinates crisis communications and daily service basics of the brand.

Ensures seamless turnover from sales to operations and back.

Monitors resolution of guest issues arising from sales processes.

Maintains performance through revenue growth and cost control.

Implements the brand’s service strategy across all sales activities.

Pulls through regional and national promotions with marketing communications.

Performs other duties as assigned.

Core Work Activities – Building Successful Relationships

Develops partnerships with local organizations to increase brand awareness.

Manages key stakeholder relationships internally.

Enhances community and public relations via local, regional, and national events.

Executes exemplary customer service to drive satisfaction and loyalty.

Builds loyalty by anticipating and exceeding customer needs.

Gains understanding of the hotel’s target customer and delivers tailored solutions.

Core Work Activities – Leadership

Leads the sales department for properties with over 300 peak rooms.

Develops sales goals and aligns them with brand strategy.

Coaches revenue‑generating department leaders.

Ensures Sales team leverages MI demand engines fully.

Collaborates with HR, Engineering and Loss Prevention for compliance.

Attracts, develops and retains talent to meet strategic priorities.

Designs effective structures, processes and performance management systems.

Sets goals, aligns performance and saves resources.

Forecasts talent needs and manages acquisition strategy with HR.

Supports training and knowledge transfer for sales associates.

Transfers functionality knowledge to other discipline managers.

Provides day‑to‑day leadership to achieve sales objectives.

Develops strong relationships with sales channels and marketing.

Manages marketing budget for property‑specific campaigns.

Company Overview At Marriott International, we are dedicated to being an equal‑opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis.

The Luxury Collection Hotels & Resorts offers over 120 properties in more than 35 countries, delivering authentic experiences that evoke lasting, treasured memories.

From legendary palaces to remote retreats, each luxury hotel and resort is a unique expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling and a passion for delivering personalized hospitality, we invite you to join our journey.

Seniority Level Director

Employment Type Full‑time

Job Function Sales and Business Development

Industries Hospitality

Referrals increase your chances of interviewing at The Luxury Collection by 2x

Get notified about new Director of Sales Marketing jobs in

Lombok, West Nusa Tenggara, Indonesia .

#J-18808-Ljbffr