Warehouse Outbound Supervisor

Job Overview

Join to apply for the

Warehouse Outbound Supervisor

role at

JD.COM Responsibilities

Lead outbound personnel and manage end-to-end operations, including picking and packing. Develop JIT wave monitoring and system-based task allocation plans to ensure timely and efficient daily outbound operations. Monitor real-time outbound workflows, address customer-reported exceptions, and coordinate with couriers for seamless parcel handover. Analyze outbound metrics (e.g., labor productivity, accuracy) to optimize workflows and storage layouts, and implement standardized procedures to reduce errors and boost efficiency. Conduct skill development programs for picking, packing, and related tasks, and enforce safety protocols to maintain a compliant and productive work environment. Partner with logistics, customer service, and other teams to align inventory and order fulfillment, compile outbound data, and drive continuous process improvements. Requirements

Experience in logistics, warehouse, or supply chain operations. Strong leadership, problem-solving, and communication skills. Fluency in Mandarin (speaking, reading, and writing) to ensure effective communication with internal teams and external partners. Seniority level

Mid-Senior level Employment type

Full-time Job function

Management and Manufacturing Industries

Software Development About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

#J-18808-Ljbffr