Operational Manager - Ex Horeca (Placement: Clubhouse Brand - Padel)

Operational Manager - Ex Horeca (Placement: Clubhouse Brand - Padel) As an Operational Manager for our Clubhouse Brand - Padel based in Jakarta, you will oversee and optimize the day‑to‑day operations of our padel facilities. Your leadership will ensure that our clubhouse provides a top‑notch experience for players and visitors, while driving operational efficiency and supporting our brand’s growth within the community.

Responsibilities

Oversee daily operations of the clubhouse, ensuring exceptional service and facility maintenance

Develop and implement operational policies and procedures to promote efficiency and safety

Manage staff recruitment, training, and performance evaluation processes

Coordinate scheduling and planning of events, tournaments, and community engagement activities

Monitor financial performance, including budget management and cost controls

Build strong relationships with members, players, and local communities to enhance the clubhouse’s reputation

Analyze operational data and feedback to continually improve service delivery and guest experience

Requirements

Minimum of 5 years of experience in operations management, preferably in sports or recreational facilities

Bachelor’s degree in Business Administration, Sports Management, or a related field

Strong leadership and team management skills with the ability to inspire and motivate staff

Excellent organizational and multitasking abilities

Strong analytical skills and proficiency in financial management

Exceptional communication and interpersonal skills to build rapport with diverse groups

Passion for sports, particularly padel, is a plus

Ability to work flexible hours, including evenings and weekends as needed

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industry

IT Services and IT Consulting

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