Customer Support Engineer - SLA-Driven Tech Support

A telecommunications service provider in Jakarta Utara is seeking a Customer Service Representative to manage customer inquiries, service requests, and issues. This role requires a minimum of 2 years' experience in the System Integrator sector and an S1 education in a technical field. Strong communication skills and familiarity with ticketing systems are essential to ensure timely resolution and adherence to SLA standards. Join a leading company to drive successful service delivery and customer satisfaction. #J-18808-Ljbffr