Job Description
We're looking for talented and passionate individuals to join us on our journey
What do we stand for
We are a diverse and talented team of professionals united by passion for vacation rentals
Innovation Efficiency and unsettling drive for big and small improvements is a significant part of what makes our company special.
Accountability It takes years to build reputation, and minutes to lose it. This is why at Betterplace we take our commitments with honor and respect.
Ambition Being an average company with average achievements is not something we are wired for. We set our goals high and strive for an ultimate success on all levels.
Honesty Loyalty and transparency has been fueling our success since company’s early days and remains among the top of our key principles.
Our head office
We’ve created comfortable working environment so our team members could look forward to weekdays and efficiently utilize their skills and potential.
Nested in a commercial building in Berawa Beach, Canggu our head office features 2 floors, dining area, and various break areas for employees to recharge and socialize.
Join Our Team and Make a Difference
We're constantly on a hunt for talents. See a role you fit for? Don’t hesitate and submit your application in today.
Current job openings
Account Payable
Role Summary:The Accounts Receivable Officer manages the day-to‑day processing of payments, reconciliations, and financial transactions, ensuring accuracy in vendor payments, staff payroll, and property‑related expenses, while maintaining compliance and supporting effective communication with internal and external stakeholders.
Role Summary:The Area Manager is responsible for overseeing the day‑to‑day operations of multiple properties, ensuring they are well‑maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property‑related tasks.
Role Summary:The Building/Hotel Manager oversees the daily operations of a hotel to ensure efficient management, high guest satisfaction, and profitability. This role involves supervising staff, managing budgets, maintaining standards of service, and ensuring compliance with health and safety regulations. The ideal candidate will have strong leadership, organizational, and interpersonal skills.
Business Development Executive – Non Exclusive
Role Summary:The Business Development Executive – Non Exclusive is responsible for acquiring new non‑exclusive property management contracts and supporting the initiation and growth of the Non-Exclusive (Nonex) department. This role focuses on lead generation, canvassing, client acquisition, and closing new partnerships with property owners to expand the company’s portfolio.
Job Summary:We’re looking for a confident and engaging Content Talent to be the face of our brand on social media. You’ll present property listings, tours, and real estate‑related content on camera, working closely with our creative team to produce high‑quality, impactful videos.
The Direct Reservation Sales supports the Direct Reservations Manager by managing guest inquiries, organizing property viewings, and converting leads into bookings through various communication channels. This role involves handling booking logistics, including contracts, payments, and guest services. The agent also assists in promoting properties, responding to prospective leads, and ensuring an efficient booking process while maintaining strong guest relationships.
Role SummaryAs a Front Office, you will be the face of our property, delivering exceptional service to all guests from arrival to departure. Your primary role is to ensure a memorable, personalized, and seamless guest experience, while professionally handling inquiries, feedback, and special requests.
Role Summary:The Guest Relation Officer (GRO) is responsible for delivering exceptional on‑site guest experiences, including handling VIP check‑ins/check‑outs, conducting mandatory courtesy visits, managing guest messages within their coverage area, and ensuring high standards of service and guest satisfaction.
Role Summary:A Guest Support Officer in property management is a key role focused on providing exceptional customer service to guests staying in managed properties. This role involves handling inquiries, resolving issues, and ensuring a positive guest experience from booking through to departure. The Guest Support Officer serves as the primary point of contact for guests, addressing their needs, coordinating with other departments, and managing any concerns that may arise during their stay.
Job Summary:The Head of Marketing is responsible for developing and executing marketing strategies to drive brand awareness, lead generation, and revenue growth. This role involves overseeing digital and traditional marketing efforts, managing a team, and working closely with other departments to align marketing initiatives with business objectives. The Head of Marketing will also analyze market trends, monitor competitor activity, and ensure the company's positioning remains competitive and innovative.
The Head of Operations is responsible for overseeing the management and maintenance of all vacation rental properties under the company's portfolio. This role ensures properties are well‑maintained, compliant with regulations, and provide an excellent guest experience. In addition to leading the operations team, vendor relations, inspections, and capital projects, this role now includes a key focus on financial efficiency, identifying opportunities to reduce operational costs without compromising quality. By optimizing both processes and expenditures, the Head of Operations plays a vital role in maximizing profitability and guest satisfaction.
Role Summary:Hotel General Administration will be responsible for providing comprehensive administrative support to ensure the smooth and efficient operation of property management activities. This role encompasses a wide range of duties including bookkeeping, front desk reception, petty cash handling, invoicing, operational coordination, vendor liaison, and document management.
Role Summary:The Housekeeping Staff is responsible for maintaining cleanliness, hygiene, and organization in guest rooms, public areas, and back‑of‑house spaces. This role ensures that all rooms and facilities meet the highest standards of cleanliness and comfort, contributing to a positive guest experience. Housekeeping Staff must be detail‑oriented, efficient, and dedicated to providing a welcoming and sanitary environment.
Job Summary:The Junior Quality Control Inspector is responsible for ensuring assigned properties meet company standards in cleanliness, maintenance, safety, and service quality. This role supports daily quality control inspections, team coordination, refresh training, and reporting to improve overall operational performance. The position requires inspecting a minimum of 2 properties per day and providing actionable feedback to maintain consistent service excellence.
Role Summary:The Pool & Garden Staff is responsible for maintaining the cleanliness, functionality, and aesthetic appeal of the villa’s outdoor areas, including swimming pools, gardens, and landscaping. This role ensures outdoor spaces remain safe, well‑maintained, and inviting for guests. The Pool & Garden Staff must have knowledge of pool maintenance, plant care, and general landscaping practices.
Property Management Acquisition & Sales is responsible for expanding Betterplace’s property management portfolio by acquiring new property owners, generating sales leads, and guiding clients through onboarding and sales processes. This role identifies potential owners and investors, builds strong client relationships, explains management and property offerings, and coordinates documentation and onboarding.
Role Summary:The Property Management Sales role focuses on generating leads, building client relationships, and closing property deals. This position involves identifying potential buyers and investors, presenting property opportunities, and guiding clients through the sales process. It requires close collaboration with marketing, legal, and finance teams to ensure smooth transactions. Success in this role depends on strong communication, negotiation skills, and the ability to meet sales targets while staying updated on market trends.
Role Summary:A Property Scouting Agent identifies and evaluates potential real estate properties for clients, whether for investment, development, or commercial purposes. The agent works to source properties that meet specific criteria and negotiates favorable terms for acquisition or leasing. Their goal is to help clients find optimal real estate opportunities aligned with their business or personal needs.
Role Summary:The Revenue Manager is responsible for the strategic management of room inventory and pricing to maximize revenue and overall profitability. This role involves analyzing market trends, monitoring competitor activity, and leveraging data‑driven insights to set optimal pricing strategies, manage distribution channels, and accurately forecast demand. The Revenue Manager works closely with sales, marketing, and operations teams to align revenue strategies with broader business goals, ensuring both financial perfo...
