Sales Coordinator - Mandarin Speaker | AYANA Midplaza, Jakarta

We are seeking a detail-oriented and enthusiastic Sales Coordinator who is fluent in Mandarin to support our dynamic sales team at AYANA Midplaza, Jakarta. The ideal candidate will be responsible for providing essential administrative support, maintaining effective communication between team members, clients, and stakeholders, and enhancing customer relationships. This role is pivotal in ensuring smooth operations and supporting sales initiatives aimed at achieving business goals.

Responsibilities

Coordinate sales activities by managing schedules, assisting in lead generation, and handling documentation

Communicate effectively with Mandarin-speaking clients to address inquiries and provide product information

Support the sales team by maintaining sales databases and generating reports

Assist in the preparation of presentations and promotional materials for sales meetings and events

Respond promptly to client requests and concerns, ensuring customer satisfaction

Monitor sales activity, track performance metrics, and assist in identifying areas for improvement

Collaborate with other departments to ensure consistent service delivery

Ensure compliance with company policies and procedures

Qualifications

Fluent in both Mandarin and English; proficiency in other languages is a plus

Proven experience in sales coordination or administrative support roles

Excellent organizational and multitasking skills

Strong communication skills, with a focus on customer service

Proficient in MS Office Suite and CRM software

Ability to work collaboratively in a team-oriented environment

Detail-oriented with a strong analytical mindset

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