Claims Executive, Health Solutions

We’re hiring! We are looking for a Claims Executive, Health Solutions to join our Health Solutions team in Indonesia.

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Process invoices accurately and ensure timely delivery of both soft and hard copies to clients.

Reconcile outstanding invoices by liaising with clients and insurers to ensure records are accurate and up to date.

Attend and support meetings with clients, including Regional Client Teams where required, to address administrative processes and resolve related issues.

Update, maintain, and modify data for the monthly BIK (Benefits in Kind) report in a timely and accurate manner.

Distribute membership cards and policy documents to clients.

Prepare and share updated participant data with clients as required.

Manage email correspondence related to participant movements with insurers and provide timely updates and feedback to clients.

Monitor claims service level agreements (SLAs) and follow up with relevant parties to ensure performance standards are met.

Skills and experience that will lead to success

Degree in Finance, Accounting, Mathematic or related field.

Preferably 2 years of experience in the insurance or reinsurance industry. Fresh graduates are welcome to apply.

Proven understanding and experience in Microsoft Excel.

Good interpersonal and communication skills.

Strong attention to detail and organizational skills.

Able to work independently when needed, as well as collaborate as part of a team.

Willing to learn and adapt in a fast-paced environment.

How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.

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