Banking Contact Center Team Lead & Coach

A Global Digital Transformation Partner in Jakarta is seeking a Supervisor or Team Leader for their Banking Contact Center. This role involves monitoring operations, coaching agents, and handling escalated customer issues to maintain KPI achievement. Candidates should have at least 2 years of contact center experience in the banking industry and a minimum D3 qualification. Opportunities for professional growth and a fulfilling career await in a supportive work environment. #J-18808-Ljbffr