Customer Expert (English Speaker)

We are hiring a

Customer Expert (English Speaker)

for our growing team in Bali! If you have a strong

fluent English communication

skills and a passion for helping customers, we’d love to meet you! Responsibilities

Provide timely support to customers through digital communication channels

(including voice). Assist customers with basic technical issues using provided scripts and guidelines. Identify and escape priority issues through the proper channels. Achieve all key performance indicators set by the company and client. Collaborate with the team to improve processes and overall customer experience. Qualifications

Minimum D3 or Bachelor’s degree from any major, fresh graduates are welcome! Willing to work in shifting schedule, including weekends, public holidays, and permanent night shift. Fast learner and able to work across multiple communication channels

(email, chat, voice). Strong or fluent English

communication skills (written & verbal) — will be tested. Preferably able to type at least

50 WPM. Willing to

work fully onsite

and relocate to Bali, Indonesia! Competitive salary package International work exposure Supportive and multicultural team Training and career development opportunities

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