Data Center Engineering Operations, AWS DCEO

Data Center Engineering Operations, AWS DCEO Join to apply for the Data Center Engineering Operations, AWS DCEO role at Amazon Web Services (AWS).

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain.

Overview You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver safety and security standards while providing capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

Role Overview We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management and a results-driven approach. The DCEO Engineer is responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure, and vendor management within our AWS Data Center environment. You will oversee day-to-day operational excellence, maintenance of critical infrastructure, supervision of specialist vendors, act as a first responder to incidents, and become a subject matter expert for the facility.

Responsibilities

Act as the site primary point of contact for internal and external stakeholders, including communication and relationship management.

Meet daily hours of operations, on-call requirements, and response during rotations.

Manage minor and major planned and unplanned site works for critical infrastructure, with understanding of works involved, risks, mitigation and approvals within relevant SLAs.

On-site management of contractors, sub-contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation.

Establish performance benchmarks, conduct analysis, and prepare reports on data center facility infrastructure operations and maintenance.

Generate change management requests and incident management tickets for DCEO activities.

Collaborate with DCO managers (IT), Networking, Logistics, Safety, Security, and other partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.

Establish documentation for technical support of business and facility operations.

Lead projects to increase facility capacity, efficiency, sustainability, and reliability.

Assist in recruiting efforts.

Support operating partners in resolving infrastructure engineering issues.

On a Day in the Life

Troubleshoot facility and rack-level events within internal SLAs.

Perform rack installs, rack decommissioning, and facility management.

Provide operational readings and KPIs to ensure uptime.

Manage on-site contractors, sub-contractors, and vendors to ensure compliance with practices and regulations.

Oversee maintenance and operations of electrical, mechanical, and fire/life safety equipment in the data center.

Work schedule may involve shifts up to 12 hours and on-call rotations depending on site needs.

Qualifications Basic Qualifications

2+ years of experience maintaining electrical, mechanical, HVAC, and fire systems in a data center or critical facility.

Familiarity with Service Management concepts (Problem and Change).

Ability to participate in a 24x7 rotating shift roster.

Preferred Qualifications

Bachelor’s Degree in Electrical Engineering, HVAC, Mechanical Engineering, or relevant technical field, or equivalent military/trade school experience.

Understanding of electrical and mechanical systems in data centers (e.g., DRUPS, Transformers, Generators, Switchgear, UPS, ATS/STS, PDUs, Chillers, AHUs, CRAC units).

Experience managing vendors/contractors performing construction, maintenance, or upgrading works in large-scale critical environments.

About AWS and Culture Amazon values diverse experiences. If you don’t meet all preferred qualifications, we encourage you to apply. AWS is the world’s most comprehensive and broadly adopted cloud platform, delivering continuous innovation.

Work/Life Balance: We value flexibility and support in the workplace and at home.

Inclusive Team Culture: We foster inclusion through employee-led and sponsor groups, with a culture of curiosity and collaboration.

Mentorship and Career Growth: We offer knowledge sharing and career development resources to help you grow.

EEO/Accommodations

Our inclusive culture empowers Amazonians to deliver the best results. If you require workplace accommodations during the application or hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations or contact your Recruiting Partner for region-specific information.

Company

- PT Amazon Data Services Indonesia

Job ID: A3102896

Seniority level: Not Applicable

Employment type: Full-time

Job function: Information Technology, Consulting, and Engineering

Industries: IT Services and IT Consulting

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