Senior Account Services Manager – Events & Exhibitions

Senior Account Services Manager – Events & Exhibitions

About the role

We are seeking an experienced Senior Account Services Manager to join our team at PT Kingsmen Indonesia, a leading provider of interior design services. In this full‑time role based in West Jakarta, you will be responsible for managing key client accounts and delivering exceptional service for our events and exhibitions projects. What you’ll be doing

Serving as the primary point of contact for assigned client accounts, understanding their needs and ensuring seamless project delivery. Collaborating closely with the design and production teams to translate client requirements into innovative and impactful event and exhibition solutions. Preparing detailed project proposals, timelines and budgets, and monitoring progress to ensure successful completion. Fostering strong relationships with clients through regular communication and proactive issue resolution. Identifying opportunities to expand the scope of services and drive repeat business. Contributing to the continuous improvement of our processes and service offerings. What we’re looking for

10+ years of experience in a similar account management role, preferably within the interior design, events or exhibitions industry. Demonstrated ability to manage multiple complex projects simultaneously and deliver high‑quality results on time and within budget. Strong interpersonal and communication skills, with the ability to build trust and effectively collaborate with cross‑functional teams. Excellent problem‑solving and decision‑making skills, with a solutions‑oriented mindset. Proficiency in project management tools and software, such as Microsoft Office and project management platforms. Bachelor’s degree in Interior Design, Events Management, or a related field. What we offer

Competitive salary and performance‑based bonuses. Opportunities for professional development and career advancement. Collaborative and supportive work environment. Kingsmen is a communication design & production company specializing in exhibitions, retail and office interiors, and integrated marketing communications. For more than 30 years, Kingsmen has built a strong network of 19 offices in Asia Pacific and the Middle East with global strategic alliances to service our international clientele.

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