Retailer Services Head

Job Overview Job Profile Summary

Maintains and enhances relationships with assigned supplier account(s) for a smaller market or a portion of a large market or region.

Responsibilities

Interact with high level supplier contacts to discuss their business needs and develops the appropriate solutions

Utilizes existing and potentially new sales, prescription, retailers and patient data within assigned accounts or territory to achieve assigned supplier contract goal

Delivers business solutions through IQVIA products and services to offset traditional panel cost

Anticipates client needs and, in collaboration with supplier management business development staff, develops and present proposed solutions to client complex business issues

Identified and leads the pursuit of the targeted new business and contract expansion opportunities with assigned suppliers

Typically interfaces with the executive level in existing and prospective smaller suppliers to engage decision makers

Leads negotiations in renewing multiyear contract within assigned supplier accounts

Represents the company to the client and the client to the company

Monitors client satisfaction with contracted deliverables and works with directors within the functions to achieve and maintain a high level of customer satisfaction

Effectively manages renewals and information allowances

As required, may participate in contract renewal effort on large multi year contracts

May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities

May manage a team of supplier management representatives

Experience Minimum 5 years of experience in running quantitative projects such as Consumer Behavior, Price Dynamics, Market Landscape/Assessment

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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