Strategy and Marketing Operations - Internship

In GetFound, we empower our clients to create a competitive edge by enhancing their market presence, improving processes, and driving sustainable growth through effective go-to-market strategies. We are a fast-growing growth consultancy led by award-winning founders, including Y Combinator and Forbes 30 Under 30 alumni. Since our launch in February 2024, we've scaled from a team of 4 to over 100 people, serving 500+ clients worldwide. Our mission? To help businesses, from local SMEs to global enterprises, unlock their full potential through innovative strategies, data-driven insights, and hands-on execution.

About the role We're looking for individuals who are passionate about optimizing workflows, streamlining operations, and making things run smarter, not harder. This isn't your typical coffee-fetching internship, you'll be trusted with real projects, working alongside both our executive and operations team to map, analyze, and improve processes across our marketing-focused divisions.

This role is perfect for someone with a background in marketing who’s curious about technology, and thrives in a dynamic, start-up-minded environment. If you enjoy turning complex workflows into clear, scalable systems and want hands-on experience making a real impact, we'd love to meet you.

What You'll Do Support end-to-end documentation of business processes across marketing divisions, client-facing teams, and support functions, ensuring accuracy and clarity. Monitor and identify changes in processes, systems, or policies that may affect internal teams, project delivery, or client satisfaction. Assist in developing, updating, and standardizing operational documentation, including SOPs, work instructions, and process flowcharts. Contribute to analyzing operational performance data and conducting gap analyses to uncover bottlenecks, redundancies, and improvement opportunities within GetFound’s marketing workflows and campaign delivery processes. Research and benchmark workflows against best practices in the digital marketing, creative, and technology sectors. Work closely with relevant stakeholders to validate, refine, and finalize process workflows. Participate in workshops and discussions with department leaders to understand and support process improvement initiatives. Own specific improvement projects from start to finish, with guidance from senior team members.

What We're Looking For Final year or Bachelor's degree in Marketing, Management, Industrial Engineering, or related fields. Strong interest in business process improvement, operations, or strategy consulting within a marketing or digital environment. Proficient in Excel for data handling and analysis. Basic understanding of digital marketing concepts Knowledge of automation tools or workflow integration (e.g., data integration, dashboard automation, shortcut systems) is a plus. Hands-on, proactive, and eager-to-learn mindset. Passionate about technology, AI, and digital innovation. Fluent in English and Bahasa Indonesia, both spoken and written. Willing and able to work fully on-site at our Setiabudi, Kuningan, Jakarta Selatan office.

Bonus Points If You (not a must): Have previous internship or project experience in operations, consulting, marketing, or process improvement in a digital agency or marketing company. Can create visual dashboards to track process performance. Are comfortable presenting ideas and findings to different audiences. Have experience with project management or collaboration tools.

Why Join Us? We're not just looking for someone who checks all the boxes for this role, we're looking for a partner in our journey of growth. Someone ready to dive in, contribute to our vision, and help us take things to the next level. If you're looking for an environment where your ideas are valued, your voice is heard, and your contributions directly impact our company and our clients' growth, this is the place for you.

Ready to Take the Lead? This role presents an exciting opportunity for career growth, with clear pathways to senior positions and leadership roles within our expanding enterprise team. Your contribution will play a pivotal role in advancing our company’s growth, as you set forth on your path of personal and professional growth. This is your chance to join a high-performing team, contribute to exciting projects, and shape the future of digital strategies. If you’re ready to make a change and learn from the best, we’re excited to hear from you!