Chief Agency Officer

About Our Client A long‑established Indonesian life and health insurer that maintains a strong national footprint, supported by solid assets. It has shown long‑term stability, reinforced by disciplined risk management and consistent policy retention. Recent regulator‑supervised portfolio consolidation further streamlined operations while preserving policyholder continuity. Our client is looking for a Chief Agency Officer to elevate agency productivity, strengthen channel competitiveness, and shape the next phase of national distribution growth.

Reporting

Reporting directly to CEO

Strategic Leadership Position

Job Description The Chief Agency Officer will lead the company's primary distribution engine by setting the overall agency growth strategy and elevating performance across all regions. This includes strengthening recruitment efforts, particularly in emerging markets with strong productive‑age demographics, and enhancing agent productivity through improved training, coaching, and performance management frameworks. The CAO will drive sales excellence by improving acquisition quality, persistency, and compliance, while collaborating cross‑functionally to ensure strong channel support. The role also leads the modernization of distribution through digital tools and analytics, ensuring the agency network remains competitive and future‑ready. Additionally, the CAO will navigate the organization's evolving landscape following a regulator‑supervised portfolio consolidation that has streamlined operations and sharpened strategic focus.

The Successful Applicant

Bachelor's degree required; Master's degree preferred (Business, Management, Finance, or related fields).

Proven track record in managing a large team across multiple regions in Indonesia from diverse background.

Extensive distribution leadership experience, with 15-20+ years in life insurance and at least 7 years leading large agency organisations.

Strong commercial and strategic capability

Demonstrated success in agency transformation

Excellent leadership and people‑management skills

Excellent communication in both Bahasa and English.

Strong track record in sales, with analytical skills and data‑driven.

What's on Offer

Opportunities for professional growth and career advancement.

A supportive work environment within the insurance industry.

Comprehensive benefits package.

Engagement in impactful and strategic projects.

Contact Alfredo Setiawan

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