2026 Field Rep Development Program - Indonesia

2026 Field Rep Development Program – Indonesia Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area Sales

Job Summary The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.

18–24-month Developmental Program

Customized development plan to understand and learn Caterpillar machines, organizations, and values

Training: A 12‑week program with workshops, soft‑skills development, consulting with dealers, and travel in Asia and Europe to visit Caterpillar facilities

Rotations: Work in various roles throughout Caterpillar to learn strategy, services, and products

Role Progression: Placement into the field with the experience and knowledge needed to partner with Caterpillar Dealers and drive strategy alignment and customer loyalty

Additional Info This is an entry‑level position designed to build employees’ skill sets within a specific industry. Following completion of the program, you will move to a field‑based position supporting Caterpillar Dealers and customers.

Program Start Date – June 2026

What You Will Do

Build foundational knowledge of Caterpillar, its products, services, and customers

Grow personally and professionally through soft‑skills development and hands‑on technical training

Collaborate with experts in product development, dealer management, marketing, and sales

Work in various rotational assignments throughout Caterpillar, learning strategy, services, and products

Ultimately, manage an assigned territory and serve as a connection between dealers and Caterpillar

Representative Specialization Paths Include But Are Not Limited To

Industry Sales Representative

– Counsel dealers to develop and increase their performance, provide guidance on customer service issues, assist with forecast and sales strategy planning, support new product roll‑outs, analyze marketplace activity, and develop promotional programs that maximize price realization.

Industry Technical Representative

– Represent Caterpillar to minimize the technical and commercial impact of customer complaints, implement the regional product support strategy, develop dealer technical capabilities, report and manage product problems, and support customers’ needs.

What You Have Customer Focus

Focus on developing and maintaining positive customer relationships

Discuss differences between internally and externally focused organizations

Cite the cost and benefits of good versus poor customer service

Explain why customer satisfaction is important to successful product/service delivery

Effective Communications

Describe non‑verbale behaviors that influence message interpretation

Cite examples of effective and ineffective communications

Explain the importance of effective business communication

Speak/writing with correct language, mechanics, and gestures

Problem Solving

Explain the value of a disciplined approach to problem solving

Describe problem reporting and escalation practices

Utilize accepted procedures for problem analysis and resolution

Identify key aspects of problem-solving techniques used in own area

Relationship Management

Provide examples of effective business relationships

Identify key business relationships in own organization

Describe the nature of a productive business relationship

Explain the benefits of building business partnerships

Value Selling

Present product, technology or service costs and benefits in response to prospect or customer requests

Describe general concepts, practices and benefits of value‑based versus product selling

Document proposed product/service solutions to be presented to potential customers

Pursue additional value‑selling education or training to enhance traditional sales practices

Program Qualifications

Accredited university/college degree in marketing, science, engineering, technical or related business/technical field

1–5 years relevant work experience

Advanced proficiency in written and spoken English

Willingness to travel extensively (50–70%)

Willingness to relocate domestically/internationally based upon business need

What You Will Get Each person hired into the Field Representative Development Program is assigned a coach to guide your progression through the program. You will receive personalized onboarding, soft‑skill, sales and technical training specific to your field assignments, and participate in a variety of rotations across the business to ensure you have the means necessary to achieve your career goals.

Compensation & Benefits

Competitive salary based on degree and professional industry experience

Work‑life Harmony

Paid annual and flexible leaves

Flexible work arrangements

Holistic Development

Personal and professional development through Caterpillar’s employee resource groups

Career development opportunities with global prospects

Health & Wellness

Medical coverage – outpatient, dental & medical insurance

Employee Assistance Program

Flexible Benefits Program

Financial Wellness

Employee Investment Plan as applicable

Retirement Scheme as applicable (not for Cat contract roles)

Life, Personal Accident Insurance Coverage

Pay for Performance – Annual Incentive Bonus Plan

Annual Wage Supplement

About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve helped customers build a better, more sustainable world and are committed to a reduced‑carbon future. Our innovative products and services, backed by a global dealer network, provide exceptional value that helps customers succeed.

Posting Dates December 9, 2025 – January 30, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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